AI chat bot
Answers from your own content on your site and messaging channels. Hands off to a human when it should.
View chat botSelf-hosted · Laravel 13 · React 19 · v1.0.0
Self-hosted AI customer support
AI chat bot, help desk and knowledge base in one platform. Install on your server, keep your data, no monthly fees.
5 minBrowser installer
15AI providers
5Chat channels
Three products, one app
Chat bot, help desk and knowledge base
Each one works on its own. Together they cover the whole support flow.
Help desk
Support tickets from the portal, contact form, a converted chat or your team. One queue, one thread per case.
View help deskKnowledge base
A branded help center on your domain. Every article you publish also trains the chat bot.
View knowledge base
Core features
Everything a support team needs
Automation for the bot, tools for the team, controls for the admin.
AI agents
Instructions, model, tone and languages. Test in the playground, publish a version, roll back any time.
Knowledge sources
Website crawl, sitemap, PDFs, FAQs, text and help center articles. Answer gaps show what to write next.
Human handoff
Routing rules plus presence and load pick the right teammate when a customer asks or confidence drops.
Agent actions
HTTP tools the bot can call, like an order lookup. Approval-gated actions never run alone.
Live inbox
Every channel in one queue. AI summaries, suggested replies, rewrite, tags, notes and canned replies.
Tickets
Statuses, assignment, internal notes, attachments and an archive with restore.
Contact form
Embeddable form that opens tickets, with email verification and captcha.
Contacts & leads
Visitor to lead to customer. Notes, a kanban pipeline and CSV export.
Analytics
Deflection, handoffs, CSAT, cost per resolution, top intents and channel mix.
Governance
A live guardrail report: grounded answers, handoffs honoured, actions gated, secrets encrypted.
Notifications & PWA
Web push, an in-app feed and an installable app that works on a phone.
Agent API
Start conversations and send messages from your own apps with per-agent keys.
Security
Two-factor auth, reCAPTCHA or Turnstile, rate limits, signed attachment links and encrypted credentials.
Scalability
Service-layer architecture, Redis and Horizon queues, Reverb or Pusher websockets — all optional, all switchable.
Customization
Platform name, logos and colours, widget appearance, email templates, module toggles — full source to go further.
Performance
Runs on plain PHP and MySQL. Jobs run inline and the UI polls until you switch on a queue and realtime.
And more
Everything else included
Agent tools, team tools, admin and launch extras — no plugins required.
Playground
Test before you publish
Agent versions
Publish & roll back
Quick replies
Scripted branches
Answer traces
Sources on every reply
Website crawler
Pages & sitemaps
Document upload
PDF, MD, TXT, HTML
Canned replies
Saved team macros
Internal notes
Private on any thread
Intent & sentiment
Auto-detected, taggable
Attachments
Private, signed links
Ticket numbers
Sequential from #1001
Archive & restore
Soft-delete safety
Routing rules
Presence & load aware
Departments
Structure your team
Two-factor auth
TOTP for every user
Captcha
reCAPTCHA or Turnstile
Email templates
Editable, with send log
Installable PWA
Works on phones
Web push
Desktop & mobile alerts
AI usage metering
Tokens, cost, credits
Module toggles
Tickets, leads, API, more
Realtime driver
Reverb, Pusher or polling
Web installer
Removes itself when done
Channels
Meet customers where they are
Connect as many accounts per provider as you need. Each keeps its own credentials, greeting and agent.
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Web widget
Your website
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WhatsApp Business Cloud API
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Messenger Facebook pages
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Telegram Bot API
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Instagram Direct messages
Platform
Run it as your own
Installer, branding and admin tools built in.
Web installer
Open /install, check the server, connect the database, create the owner. It removes itself when done.
Bring your own AI
OpenAI, Anthropic, Gemini, Mistral, Groq, Ollama and more. Every call is metered per workspace.
Team & roles
Owner, admin and member roles plus manager, agent and viewer per workspace. Departments and routing rules.
White-label
Platform name, light and dark logos, colours, widget branding and editable email templates.
Admin panel
Module toggles, queue, realtime driver, AI models, email log and SMTP test.
Ordinary hosting
PHP 8.3 and MySQL are enough. Add Redis, a queue worker or websockets when you need them.
Built with
Modern tech stack
Laravel + React — a production-ready foundation, built to extend.
Laravel 13
React 19
PHP 8.3
TypeScript
Tailwind 4
MySQL
AI providers: OpenAI, Anthropic Claude, Google Gemini, Mistral, Groq, DeepSeek, xAI Grok, OpenRouter, Azure OpenAI, AWS Bedrock, Ollama, OpenAI-compatible endpoints, Cohere, Voyage AI and Jina.
Pricing
Regular or extended license
Same platform — regular is non-commercial, extended allows commercial use.
Regular license
Non-commercial use
61% off
$99
$39
Use in one end product for non-commercial purposes only. End users cannot be charged.
- Full HelloKitt platform
- Updates & launch support
Extended license
Commercial use
61% off
$300
$117
Use in one end product, for yourself or one client. Commercial use is allowed and end users can be charged.
- Everything in regular
- Commercial use & paid end users
Try the live demo before you buy
Live demo
Explore before you launch
A seeded workspace with sample agents, articles, conversations and tickets.
Demo accounts
Admin
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admin@example.com - Password
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123456
Teammate
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agent@example.com - Password
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123456
The demo is read-only — edits, deletes and settings changes are disabled. You can still open every screen, including the inbox, tickets, agents and system settings, and browse the full admin panel.
FAQ
Before you install
Is it really self-hosted?
Yes. One company, your server, your database. The only external services are the ones you connect: your AI provider, your messaging channels and your SMTP server.
Which AI provider do I need?
Any one of the fifteen supported providers. Add a key in the admin panel, pick a chat model and an embedding model, and test the connection. Point it at Ollama for a fully local setup.
Do I need websockets or Redis?
No. Out of the box the inbox and widget poll for updates and jobs run inline, so plain PHP and MySQL hosting is enough. Switch on Reverb or Pusher and a queue worker from the admin panel when you are ready.
Can customers email us to open a ticket?
Tickets are opened through the help center, the contact form, a converted chat or by your team. Email carries notifications with a signed magic link that signs the customer straight in to reply. No mailbox polling is needed.
Can I white-label it?
Yes. Platform name, logos and primary colour in the admin panel; brand name, logo and copy for the help center; accent, launcher, headline and a "show branding" toggle per widget. Email templates are editable too.
Can one install serve several websites?
Yes. Every agent has its own widget with its own keys and allowed domains, and you can connect several WhatsApp numbers, Telegram bots or Facebook pages side by side.
Can I modify the code?
Yes. You get the full source code, nothing encrypted or obfuscated. It is clean and organised, so you can rebrand it, change how it behaves and build your own features on top.
Ready to run your own support desk?
Try the live demo, read the docs, or buy a license and install today.